NC Chic Policies

INVOICES AND PAYMENTS:
 All payments will be processed through our secure online payment system.  We accept all credit and debit cards. At this time, we cannot accept checks or cash.
 
PICKING UP:
Local pick-ups will be in Custer, Plover, Sheboygan.  Your invoice will contain the pick-up address. Once you’ve paid your invoice, your order will be processed and place in the bin in one business day. Sheboygan customers will be guaranteed within 2 weeks unless otherwise notified. We will comment that your order is “ready for pick up”.  Pick up bins will be open from 8am-8pm.
We are NOT RESPONSIBLE FOR ORDERS LEFT IN THE BIN FOR MORE THAN 7 DAYS.  We will do our best to remind you but please try to pick up your items to keep our bins tidy or notify us if you are unable to.   
 
 SHIPPING:
Shipping cost for one item is $6, 2-4 items $10 and five or more full price items shipping is free.  
Combined shipping - if you want to have your items combined to save on shipping, we can hold your items for the week.  To do so, comment “hold, combine ship”. Each of your items will still be invoiced separately and must be paid within 36 hours per item.  We will hold your items until you have finished shopping or by the end of the week (whichever comes first). You will receive an invoice for shipping charges.  Once the shipping invoice is paid, your items will be mailed out. If your total order contains 5 or more items, you will receive FREE shipping and your order will automatically be mailed out at the end of the week.
We will strive to get orders mailed out within 2 business days of the invoice being paid.  Please make sure you enter your address when paying your invoice. 
 
 RETURNS:
When you receive your item, please try it on right away.  Returns must be made within 2 weeks of your order being delivered or being ready for pick-up.  The item must have original tags, be unwashed, unworn, and free of stains and odors. If the item meets these conditions, you will be issued a store credit.  We will notify you when the credit is issued. If you want to use your credit on a future purchase, you must comment “use credit” when claiming the item. We are not responsible for applying any store credit unless you direct us to do so.  
Marked down/sale items are final sale only.  That means no exchanges or credit.
If you are shipping an item back to us, mail it back to the address on your invoice.  Include a note with your name so we know whose account to credit. You are responsible for return shipping.  Original shipping charge will not be refunded.
If you are local and returning an item, replace the item in the original bag with your name and put into the “RETURNS” section of the bin.     
If we receive a returned item that does not meet these conditions (i.e. exceeds 2 weeks or is not in its original condition), it will be given back to you (either shipped, at your expense, or back in the bin) without store credit.  If an item needs to be shipped back to you, you will be invoiced for the shipping charges. If the shipping invoice is not paid in 36 hours, the item will be considered forfeited.
 
. ACCEPTANCE OF TERMS:
Paying an invoice automatically indicates your acceptance of all our store policies and conditions.
 
 CONTACTING US:
If you have questions, please email us at ncchicboutique@gmail.com or use Facebook messenger to get in touch with us.  We will try our best to respond in a timely manner but please be patient with us if we can’t get back to you right away.
 
Finally, we want to thank you for supporting our business!  It means the world to us